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Online Services

Online services allows access to book appointments online, request prescriptions and access your details. 

If you are not registered for online services please download an application form and submit it to the surgery reception. This can be emailed to admin.bhc@nhs.net or posted in the white post box at the front of the building. Please note a copy of signed photo ID MUST be included (passport/ driving licence). 

Please note that due to patient confidentiality this service is not available to patients between 13 to 15 years of age unless they have been deemed to be Gillick Competent by one of the surgeries doctors. 

Patient Online Access Registration

Getting started


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Third Party Consent
In order to allow a family member to speak to the surgery on your behalf, which would include regarding any appointments, medical history, test results or any other clinical or non clinical information, please complete and sign the Third Party Consent Form. The form must be signed by the patient who is giving consent.

Nurse Practitioner Appointments

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Welcome to Billericay Medical Practice 

We are receiving queries from patients asking for medication that they have been advised to get from their GP surgery.

Please note, it is the hospitals responsibility to provide patients with any new medication that is required on discharge for the first 28 days.  It is not the GP Surgery responsibility.

The hospital is also responsible for organising any tests, including blood tests, when the hospital requires the results.

The NHSE guidance can be found here

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Complaints

Please Click here for the Complaints Leaflet

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Cancellation of appointment

If you can no longer make your appointment with the Billericay Medical Practice, you now have the option to cancel your appointment by email

Please email,  bmp.cancel@nhs.net

Please provide your name, date of birth and the date and time of your appointment

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IMPORTANT PATIENT NOTICE

Appointment with the most appropriate clinician 

With a growing population and the shortage of qualified General Practitioners it is no longer possible to see a doctor for every medical condition that you may have seen a doctor for in the past.

As part of the new way of working within Primary Care the receptionists will be triaging every patient who requests an appointment to ensure that the patient is seen by the most appropriate clinician.

Reception staff are trained and empowered by the partners to triage all appointment requests.

The practice has available a variety of clinicians who may be more available or even better placed than your GP to manage certain medical problems.

Advanced Nurse Practitioner

Practice Nurse

Health Care Assistant

First Contact Mental Health

First Contact Physiotherapists

Social Prescriber

Pharmacist

GP Assistant

By booking an appointment with one of these clinicians frees up the doctor’s time to consult with the frail and chronic sick patients.

The receptionists are doing their best to help you and to signpost you to the most appropriate clinician. 

The partners will not accept anyone being rude or demanding towards any member of staff. The practice operates an NHS Zero tolerance policy.

If you decide to decline the appointment that you have been offered, then you do have the option of sending in an eConsult via the practice website for a member of the clinical team to triage.

They will then signpost you to the most appropriate clinician.

Thank you for your assistance.

The Partners

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PRIMARY – SECONDARY CARE INTERFACE – BILLERICAY PCN

 

  1. PATIENTS SEEN IN OUTPATIENT CLINIC (VIRTUAL OR F2F)  

If any new medication is initiated, it is the responsibility of the secondary care clinician to prescribe the first 28 days supply.  

Secondary care retains responsibility for doing any monitoring that may be required within the first 4 weeks of initiation, which includes pre-screening and monitoring.

Any investigations (including bloods) required as part of the outpatient review should be arranged by the hospital clinician, and they are responsible for communicating the results to the patient in a safe timescale.

 

  1. PATIENTS DISCHARGED FROM HOSPITAL 

28 days’ supply of all medication should be given to patients on discharge. Any monitoring requirements in the first 4 weeks after discharge should be organised by the hospital, including managing the results.

Any investigation requested during admission by hospital clinicians is their responsibility to follow up and they should not be asking GPs to chase investigation results in the discharge letter.

If patients require blood tests or injections to be given by community teams within the first 4 weeks after discharge, then these referrals should be arranged by the hospital team before discharge.

A&E doctors should refer patients to RACPC. Only the stroke team can refer to TIA clinic.

 

  1. FIT NOTES (Med 3)

Both surgical and medical teams are responsible for issuing Med3 certificates in outpatient clinic, and at the time of discharge, for the total duration of sickness that they may anticipate, not limited to a two-week period.

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Dr Usman Buhari

We wish to inform you that Dr Buhari will be leaving the practice at the end of March 2024

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ON-LINE APPOINTMENTS

As from the 1st September 2022 all appointments that are booked on-line will be for a face to face appointment at the surgery.  If you have any COVID symptoms, please contact the surgery before attending the appointment.  

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A GP's explanation of changes to Access across General Practice

https://www.youtube.com/watch?v=mtbfhnxPy9g

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NHS Digital Collecting GP data - advice for the public

National Data Opt-out

Your Data Matters to the NHS

The collection of GP Data for Planning and Research will now take place from 1 September 2021, rather than 1 July 2021.

Patient data used for life-saving research will benefit from even greater protection and assurances owing to tougher safeguards that will be put in place ahead of the GP Data for Planning and Research programme commencing.

Minister for Primary Care and Health Promotion, Jo Churchill set out a new process for commencing data collection, moving away from a previously fixed date of 1 September.

This will only begin when the following criteria have been met:-

  • The ability for patients to opt out or back in to sharing their GP data with NHS Digital, with data being deleted even if it has been uploaded, and outstanding opt outs being processed.
  •      Trusted Research Environment is available where approved researchers can work securely on de-identified patient data which does not leave the environment, offering further protections and privacy while enabling collaboration amongst trusted researchers to further benefit patients.  
  •       A campaign of engagement and communication has increased public awareness of the programme, explaining how data is used and patient choices

The letter makes clear that patient data is not and never will be for sale. Data will only ever be used to deliver clear benefits to health and care, by organisations that have a legal basis and legitimate need to use the data.

The public and GPs can be assured data collection will only begin once NHS Digital’s Trusted Research Environment (TRE) has been fully developed, in line with best practice including projects like OpenSAFELY and the Office for National Statistics’ Secure Research Service, and to the satisfaction of the BMA, RCGP and the National Data Guardian. This is so both GPs and the public can have a high degree of confidence that their data will be safe, and their privacy protected.

By empowering patients through giving them choice and looking to allow them to flexibly opt in and out of their data being shared with NHS Digital at any time, the aim is to build confidence and trust in sharing data, leading to better care for individuals, families and communities.

This includes deleting all data collected under the programme if patients chose to opt out of their data being shared with NHS Digital at a later date.

Work continues across general practice to explore a way of centralising the GP data Type 1 opt-out process to remove this burden on GPs and make it easier for patients to exercise this choice.

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 Prescription Requests

Prescription requests are NOT accepted over the phone or by e-consult. If you want to send your medication requests electronically then please contact reception and sign up to our online services, or click 'Online Services' under Quick Links.


 

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Third Party Consent
In order to allow a family member to speak to the surgery on your behalf, which would include regarding any appointments, medical history, test results or any other clinical or non clinical information, please complete and sign the Third Party Consent Form. The form must be signed by the patient who is giving consent.



(Site updated 18/04/2024)

Contact Details

Billericay Medical Practice

Contact Telephone

01277 658071
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