From Monday 3rd November 2025, to request an appointment with a GP, please complete the online triage form. You can access the form by clicking the link below or via the NHS App.

If you need assistance completing the form, a member of staff will be happy to help.

Please note:

• Reception will no longer be able to book GP appointments in person or over the phone.
• Nursing appointments can still be booked by telephone as usual.

Understanding our appointments

Our practice is here to support your ongoing health and wellbeing. We offer:

Routine appointments for:

• issues that can wait a few days until the next available appointment
• on-going long-term health conditions
• medication reviews
• general check-ups or follow-ups

Urgent appointments for:

• Problems that need attention sooner but are not emergencies
• a new health problem that you haven't told us about before
• worsening symptons that need attention today or soon
• problems you're worried will get much worse if you wait longer

In line with NHS England and UK Government contractual requirements, our practice is making changes to how appointments are accessed and managed.

These changes are designed to help ensure patients are seen by the most appropriate clinician, in a timely and effective way.

We appreciate your support and understanding as we implement these nationally mandated updates.

Get The Care You Need Quicker - Mid and South Essex Integrated Care System

To improve our telephone systems, services at Mid and South Essex NHS Foundation Trust are gradually moving to new telephone numbers beginning with 0300 443. This change is part of a wider upgrade to a more reliable and efficient phone system, designed to improve the experience for both patients and staff. This process will happen over the next six months.

Patients will be called by a number starting 0300 443, answering or calling back the number costs no more than a normal call to a 01 or 02 landline number. 0300 numbers simply allow organisations like ours to have a single point of contact.

Once a service has their new 0300 443 phone number confirmed, it will be updated on any printed letters or other material given to patients. Departments will also update the relevant information on the Trust’s website. Old phone numbers for key patient services will have a voicemail added to the line for a period of time confirming the new phone number for patients to call.

Messages from NHSE to confirm patients home address

NHS England » You and your general practice

• Hydrochlorothiazide and skin cancer risk leaflet

• SGLT-2 safety

• For more information on tirzepatide for weight management, please click the link

• Please be aware that this GP Practice is not currently prescribing Mounjaro (Rirzepatide) for weight loss (for more information please click the link)

• ADHD prescribing information for patients

Level 1

Level 2

• For people living with or affected by dementia

• For professionals

• How to book X-rays online

• Practice Survey Results