Friends and Family Test Results

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Comments from Patients

•    Dr Rawal seemed very competent and sensitive and has hopefully reassured me.
•    My experience of booking an appt today was excellent.
•    Calm, Helpful, professional and reassuring.
•    Friendly and patient receptionist. Prompt attention and service.
•    Dr Rawal, very sympathetic and helpful. Thank you.
•    Always satisfied with the service received.
•    Me and my family have been here for years. Thank you.
•    Dr Abbott has been outstanding in her help and support during my illness.
•    Menopause Nurse Sadie goes above and beyond every time I speak to her. She is an absolutely lovely, professional and kind person. Thank you.
•    Blown away by the service from the Billericay medical practice, managed to get an initial GP appointment at short notice followed by an x-ray

appointment and a physiotherapy consultation within a week. Staff on reception always happy to help as much as they can. NHS at it's best.

95.45% of patients who have completed the survery this year state that they would recommend the surgery to friends or family.

We have a Hub service where more appointments are available from 18.30 – 20.00 week days and 09.00 – 17.00 on Saturdays at a local clinic. 
Please ring the surgery to make an appointment to see a GP, Nurse or Health Care Assistant at one of the Hub locations.

Page last reviewed: 03 July 2025
Page created: 10 July 2024