Friends and Family Test Results
Friends and Family Test Results For Billericay Medical Practice
Friends and Family Test Results For Billericay Medical Practice
Comments from Patients
- The doctor was very thorough.
- Dr Khan answered all my questions and was very kind to mum and understanding.
- Thorough investigation and clear diagnosis.
- Pleasant – separate issue – pleas can you employ more GPs so we can get to see a doctor.
- Quick and friendly staff.
- I thought I needed a shingles jab. Phone reception they were very helpful and asked me in, just seen Faye she was so informative – lots of info – Thanks Faye.
- On time and thorough. Very pleasant and explained very well.
- Excellent service and treatment provided.
- Excellent care, explained clearly, very caring (Dr Munoz).
- Seen reasonably promptly. Physio courteous and thorough.
- Unfortunately, I struggle with computers, consequently booking an appointment is problematic. Surgery receptionist was very helpful and assisted in my obtaining an appointment with Doctor.
- 11am appointment, went in at 11:25am but doctor was pleasant, listened and gave good care.
- I can’t phone and get an appointment! 3 times I’ve tried to do it online on my phone you go through until a photo, you come out, take a photo then go back into your site and I have to start at the beginning again, then 3rd time got to verify, lost it again.
- There is one receptionist that is particularly rude. She does not let you speak, constantly speaks over you and comes across as aggressive.
95.41% of patients would recommend the surgery to friends or family.
We have a Hub service where more appointments are available from 18.30 – 20.00 week days and 09.00 – 17.00 on Saturdays at a local clinic.
Please ring the surgery to make an appointment to see a GP, Nurse or Health Care Assistant at one of the Hub locations.
Page last reviewed: 03 December 2025
Page created: 10 July 2024
Page created: 10 July 2024