Contact Us
TRIAGE
*Please be advised that Boots, Shadforth, and Day Lewis are the only pharmacies locally commissioned under the Pharmacy First scheme*
ALTHOUGH THIS IS NOT AN EMERGENCY SERVICE, THE DOCTOR MAY REQUEST THAT YOU ATTEND AN APPOINTMENT TODAY.
PLEASE INDICATE ON YOUR FORM IF YOU ARE UNABLE TO ATTEND SHOULD THE DOCTOR MAKE THIS REQUEST.
PLEASE NOTE THAT THE GP RELIES STRICTLY ON THE INFORMATION PROVIDED ON THE FORM, SO IT IS IMPORTANT TO BE SPECIFIC—OTHERWISE THE DOCTOR CAN ONLY TRIAGE BASED ON WHAT IS WRITTEN. IT NEEDS TO BE CLEAR WHAT YOU ARE REQUESTING OR NEEDING. PLEASE PROVIDE AS MUCH DETAIL AS POSSIBLE FOR EACH QUESTION TO HELP THE GP TRIAGE EFFECTIVELY.
PLEASE KEEP YOUR PHONE WITH YOU IN CASE THE GP OR SURGERY NEEDS TO CONTACT YOU BY TEXT OR PHONE CALL, OR HAS ANY FURTHER QUESTIONS.
If you submit your triage form after 5:30 PM, it may not be reviewed until the next working day. If you believe you need to be seen before the surgery closes, please call reception after submitting your form to ensure they are aware.
*Triage is unavailable at weekends and bank holidays*
The preferred method for completing the triage form is via the NHS App below.
Alternatively, please click HERE to submit a new request.
For further information on triage and a step-by-step guide on how to complete the triage form, please click HERE
Page created: 20 October 2025