Contact Us

TRIAGE

*Please be advised that Boots, Shadforth, and Day Lewis are the only pharmacies locally commissioned under the Pharmacy First scheme*

The preferred method for completing the triage form is via the NHS App below. 

NHS App log in

Alternatively, please click HERE to submit a new request.

ALTHOUGH THIS IS NOT AN EMERGENCY SERVICE, THE DOCTOR MAY REQUEST THAT YOU ATTEND AN APPOINTMENT TODAY. PLEASE INDICATE ON YOUR FORM IF YOU ARE UNABLE TO ATTEND SHOULD THE DOCTOR MAKE THIS REQUEST. ADDITIONALLY, PROVIDE AS MUCH DETAIL AS POSSIBLE FOR EACH QUESTION TO HELP THE GP TRIAGE EFFECTIVELY, AND KEEP YOUR PHONE WITH YOU TO CHECK FOR ANY TEXT MESSAGES OR CALLS OR FURTHER QUESTIONS FROM THE GP.

***Please note: Depending on demand, it may take up to 24 business hours for your request to be reviewed.
If you submit your triage form after 5:30 PM, it may not be reviewed until the next working day. If you believe you need to be seen before the surgery closes, please call reception after submitting your form to ensure they are aware.

***Triage is unavailable at weekends and bank holidays***

For further information on triage and a step-by-step guide on how to complete the triage form, please click HERE

 

Page last reviewed: 16 January 2026
Page created: 20 October 2025